In this month’s video, Hayden visits our Burwood offices and chats with senior managers Tanya Roumanus and Riordan Coote about the role their teams play in helping us deliver safe and reliable services for our customers.Continue reading “Watch our June video update”
Our customers have taken the time to provide detailed positive feedback and thank you for your continuous hard work.Continue reading “Customers thank you for your efforts”
Over 170 crew are now volunteering in the tech champion community.
This milestone was reached earlier this month and reflects the passion our people have for developing new crew-facing technology as well as helping their colleagues make the most out of it.
In this interview, tech champ Laura Penaloza Amaya and mobility support officer Sunny Garcha talk to us about how they support crew and some of the great questions that have been asked during the combined 8,000+ support interactions managed by groups in the past year alone.Continue reading “Tech champion community continues to grow”
In the latest tech support improvement for crew, a dedicated new ‘mobility space’ is being built at Central depot.
Inside the space, you’ll be able to get on-the-spot assistance from members of our mobility team and/or our volunteer tech champions when they are available.
Mobility Support Officer Lauren Clark explained to Crew Connect that the area will be crew’s new home of mobility support at Central.Continue reading “Mobility finds a new home at Central”