Why your feedback matters

Feedback received in 2018 through the People Matter Employee Survey and other channels has led to a range of initiatives being rolled out within Train Crewing and Support. Find out about three of these initiatives below.

A new way to contact TCAC

To improve our operational resilience and communication during service disruptions, updates to the Train Crew Assignment Centre (TCAC) phone system wentlive on Sunday 19 May.

The most noticeable change will be to the number used to call TCAC, with all existing numbers replaced by the easy to remember 1300 ST CREW (1300 78 2739).

Discover how the new measures will enhance Crew’s ability to contact the Assignment Centre here.

Continue reading “Why your feedback matters”

ATP – 5 things you need to know

1.What is it?

Automatic Train Protection (ATP) is a generic name for a train overspeed protection system used internationally to describe a range of train safety technologies. This global system is designed to create a safer railway for our people and customers.

2. Why are we doing it?

ATP′s overarching benefit is safety. It’s implementation is a recommendation from the Special Commission Inquiry that followed the Waterfall rail accident in 2003, to provide additional customer and train crew safety.

Continue reading “ATP – 5 things you need to know”

Crew Celebrate Cronulla’s depot upgrade

Following a Cronulla depot forum on Wednesday 15 May, a 30 strong group officially opened the refurbished Crew facilities at the location.

Crew Manager Craig Jackson was pleased so many members of the Sector 1 team were able to join Chief Executive Howard Collins at the event.

“A lot of hard work went in to the refresh here and I’m glad we all had the opportunity to step back for a moment and take stock at what has been achieved,” said Craig.

“I’d like to thank everyone who attended the formal proceedings inside the depot itself, as well as the barbeque and cake cutting afterwards.”

Completed late last year, the Cronulla refresh was one of a number of depot refurbishments that took place across the network.

In 2019, work will take place at depots including Central, Hornsby and Penrith.


Changes to Payment Summaries

The Australian Taxation Office (ATO) has announced changes to the way employees receive their Payment Summaries.

Single Touch Payroll (STP) is a new way for employers to report income, tax and super information, and is being rolled out nationally.

As of 1 July 2019, Payment Summaries – which will now be called an Income Statement – will only be available online directly from the ATO via a MyGov account. Payment summaries will no longer be available through Equip.

In order to access your income statement, all employees need a MyGov account.Please note: Staff will still get their payslip in Equip as normal.

If you don’t already have a MyGov account, you are encouraged to create one as soon as possible so as to not get caught out when it comes time to complete your tax return.

Find out how to create a MyGov account.

Read a summary of these changes and how they impact you.

If you have any questions, you can contact HR Advisory on 1800 618 445.

This news article was last updated May 3. For updates, please talk to your manager or a subject matter expert.







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